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All Stove Warehouse, multi fuel and wood burning stoves carry a comprehensive manufacturer’s warranty…
When you buy your new stove from The StoveWarehouse you’ll be pleased to know that it will also come with a complete ‘peace of mind’ guarantee. We probably provide one of the best warranties available on any stove in the UK and Ireland - a real testament to the high quality materials used and the superb build standards of all Olymberyl and Horse Flame stoves.
Warranty and Policy Procedures
The manufacturers of Olymberyl and Horse Flame wood burning and multi fuel products offers the original purchaser a limited 5 yearwarranty.
The warranty applies to the original retail purchaser only and warrants that the stove will be free of defects in materials and workmanship for a period of five years from the date of purchase. The manufacturer will repair or replace (parts and labour) at its option, any stove or part thereof found to be defective.
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| Description |
Parts |
Labour |
| Cast iron parts |
5 Years |
1 Year |
| Firebox (welding only) |
5 Years |
1 Year |
| Ash pan |
5 Years |
1 Year |
| Handle assembly |
5 years |
Not included |
| Ceramic glass (thermal breakage only) |
1 Year |
Not included |
| Paint finish, fire bricks |
1 Year |
Not included |
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Please note that the warranty is void if the installation or service is performed by someone other than a qualified installer or service agency, or if the installation does not conform to the manufacturer’s installation instructions or local fire and building regulations. Other conditions may apply. A detailed copy of these conditions is included with each stove and you can also request an emailed version by contacting The StoveWarehouse none of the above effects your statuary rights.
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